Terms of Service
Effective Date: 13 March 2026
1. Scope and Contracting Party
These Terms of Service ("Terms") govern the use of the TrainQ app and the website https://www.trainq.app (collectively, the "Service").
The provider is:
Julius Deusch (TrainQ, Sole Proprietorship)
In den Grüben 140
84489 Burghausen, Germany
Email: Julius.Deusch@trainq.app
By registering for or using the Service, you accept these Terms. Conflicting or deviating terms of the user are not recognized unless the provider expressly agrees to them in writing.
2. Description of Service
TrainQ provides adaptive training planning, training analysis, and performance tracking. The Service includes:
- Creation and management of individual training plans
- Workout logging and analysis
- Optional integration with Garmin Connect
- Additional features as described in the current product description
The Service is offered in a free basic version (Free) and an extended paid version (Pro). The exact scope of features is described in the current product description on the website and in the app.
The provider reserves the right to develop, modify, or discontinue individual features, provided this is reasonable for the user.
3. Contract Formation and Registration
The contract is formed by registering a user account and accepting these Terms. You are obligated to provide truthful and complete information.
You are responsible for keeping your login credentials confidential and are liable for all activities under your account, unless you are not responsible for the unauthorized use.
Minimum Age: You must be at least 16 years old to use TrainQ. If you are under 18, you confirm that you have the consent of a parent or legal guardian to use the Service.
Account Suspension: The provider reserves the right to temporarily suspend or permanently delete user accounts in the event of a violation of these Terms (in particular Section 7). The user will be notified beforehand and given the opportunity to comment, unless immediate action is required due to the severity of the violation. In the event of permanent deletion, the user may request the export of their data within 30 days.
4. Prices and Payment
Use of the basic version is free of charge. The Pro version is subject to fees according to the current price list.
Payment is processed through the respective app store (Apple App Store). The payment terms of the respective store provider apply.
All prices include applicable statutory VAT unless otherwise stated.
Price Changes: The provider may adjust prices for future subscription periods. You will be notified at least 30 days before any price change takes effect. If you do not agree to the new price, you may cancel your subscription before the new price applies. Continued use after the change constitutes acceptance of the new price. Existing prepaid subscription periods are not affected by price changes.
5. Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of contract conclusion.
To exercise your right of withdrawal, you must inform us
Julius Deusch (TrainQ)
In den Grüben 140, 84489 Burghausen, Germany
Email: Julius.Deusch@trainq.app
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.
Note on expiration of the right of withdrawal: For digital content not supplied on a tangible medium, the right of withdrawal expires prematurely if the provider has begun to execute the contract after you have expressly consented to the provider beginning the execution of the contract before the expiry of the withdrawal period and have acknowledged that you lose your right of withdrawal by giving your consent upon commencement of the contract execution.
In-App Purchases via Apple App Store: For subscriptions and in-app purchases made through the Apple App Store, Apple acts as the reseller/payment processor. The contractual partner for the subscription is the provider (Julius Deusch / TrainQ). However, payment processing, refunds, and cancellations are handled by Apple according to Apple's policies.
How to cancel or request a refund:
- Cancel subscription: Apple App Store → Settings → Subscriptions → TrainQ → Cancel
- Request refund: reportaproblem.apple.com
- Alternatively, contact us directly: Julius.Deusch@trainq.app
Sample Withdrawal Form (pursuant to Art. 246a § 1 Abs. 2 EGBGB):
To: Julius Deusch (TrainQ), In den Grüben 140, 84489 Burghausen, Germany
Email: Julius.Deusch@trainq.app
I/We (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service: TrainQ Pro Subscription
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only for paper notifications):
Date:
(*) Delete as applicable.
6. Term and Cancellation
The free basic version can be terminated at any time without notice by deleting your user account.
The Pro subscription renews automatically for the respective subscription period (monthly or annually) unless cancelled before the end of the current period.
Cancellation of the Pro subscription is done via the subscription management of the respective app store (Apple App Store → Settings → Subscriptions).
The provider may terminate the contract with 30 days' notice, effective at the end of the current subscription period. If the user has a paid subscription, the provider will not charge further and any remaining prepaid period will be honored. The right to extraordinary termination for good cause remains unaffected.
7. Rules of Use
The user agrees:
- not to misuse the Service or allow third parties to misuse it
- not to use automated access (bots, scrapers) without prior consent
- not to decompile, reverse-engineer, or otherwise extract the source code of the Service, except as expressly permitted by law
- not to distribute illegal, defamatory, or objectionable content via the Service
- not to infringe the rights of third parties
8. Medical Disclaimer
TrainQ is not a medical device and does not replace professional medical advice. Consult a physician before starting a new training program, especially if you have existing health conditions. Use of TrainQ and implementation of training recommendations is at your own risk.
9. Liability
The provider is liable without limitation for damages arising from injury to life, body, or health based on a negligent or intentional breach of duty by the provider or its legal representatives or vicarious agents.
The provider is liable without limitation for other damages based on an intentional or grossly negligent breach of duty by the provider or its legal representatives or vicarious agents.
In the event of a breach of essential contractual obligations (cardinal obligations) due to simple negligence, liability is limited to the foreseeable, contract-typical damage.
Otherwise, the provider's liability — regardless of the legal basis — is excluded. The above limitations of liability also apply in favor of the provider's legal representatives and vicarious agents. Claims under the German Product Liability Act remain unaffected.
10. Availability
The provider strives for the highest possible availability of the Service but cannot guarantee uninterrupted availability. Maintenance, updates, and force majeure events may lead to temporary limitations. Planned maintenance will be announced in advance where possible.
11. Intellectual Property
All content, features, designs, texts, graphics, and software of the Service are protected by copyright and are the property of the provider or its licensors. Reproduction, distribution, or any other use beyond the intended use requires the prior written consent of the provider.
12. Data Protection
The processing of personal data is governed by our Privacy Policy.
12a. Apple App Store
If you download or use TrainQ through the Apple App Store, the Apple Standard Licensed Application End User License Agreement (EULA) applies in addition to these Terms.
In the event of a conflict between these Terms and the Apple EULA, the Apple EULA shall prevail to the extent required by Apple's App Store guidelines. Apple is not a party to these Terms and has no obligation to provide maintenance or support for the app.
13. Changes to Terms
The provider reserves the right to amend these Terms with effect for the future, provided there is a valid reason (e.g. changes in law, new features, technical requirements). Changes to the core service obligations require explicit consent.
You will be notified of changes at least 30 days before they take effect (via email or in-app notification). The notification will clearly describe the changes, your right to object, and the legal consequences.
If you do not object within 30 days of notification, the amended Terms are deemed accepted. If you object, you have a special right of termination effective at the date the changes would take effect. Your right to ordinary termination remains unaffected.
14. Applicable Law and Jurisdiction
The laws of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The contract language is German.
If the user is a consumer within the meaning of § 13 BGB (German Civil Code), the statutory provisions on jurisdiction shall apply. Otherwise, the place of jurisdiction is the provider's place of business (Burghausen, Germany).
15. Severability Clause
Should any provision of these Terms be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
The invalid or unenforceable provision shall be replaced by such valid and enforceable provision that most closely reflects the economic purpose that the contracting parties intended with the invalid or unenforceable provision.
16. Contact
For questions about these Terms, please contact: Julius.Deusch@trainq.app